Open the Library and look for the Preferences folder for Word.

Open Finder and head to the Go to Folder.

So, you'll have to try deleting the Auto Recovery Folder from Mac to see if the problem can be fixed or not. As a result, the Word won't function properly. But while doing so, the corrupted files also stay in the system which might lead to 'word not responding on Mac' problem. The AutoRecover feature of MS Word enables the users to recover their lost or deleted files. If the problem is fixed, you might have to download a compatible version of the Add-in to your Word. Now, check out whether the problem is fixed or not. Either deactivate the extension or permanently remove it. You will see the file with 'filename.dotm' extension.

Now click on the Add-Ins option and choose the add-in that you want to disable.

Select the Ribbon and open Developer option from the tab.

Open Word application and navigate to Preferences.

Thus, you have to disable them as soon as possible. Even the 64-bit or 32-bit version of the Add-ins can affect the applications. The incompatibility of the third party add-ins often causes crashing or other issues with Word. The first thing that you need to fix Word not responding on Mac is either disable or remove the add-ins from your Mac.

We have gathered a list of things that you can try out to resolve the MS Word issue. If you have no idea what to do when the word is not responding on Mac, don't worry. Otherwise, the problem will keep on repeating again and again and ultimately the whole system will be corrupted. If you have experienced any of these symptoms, it means that you need to quit word on Mac.

Mac will hang for a long time and won't respond to any command.

Your system will crash randomly without any warning.

The MS Word will crash and close every time you try to open a file.

The content would be weird characters impossible to understand.

If there is an issue with your Mac, then it will show the below symptoms.

Hardware bugs or program errors with Microsoft Word.

Ms word for mac will not open